Terms of Service

1. Service Description

Exkoo is a cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage leads, customers, sales activities, and integrations with third-party platforms such as Facebook Lead Ads.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use Exkoo. By using the service, you confirm that you meet these requirements.

3. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information during registration.
• You are responsible for all activities that occur under your account.

4. Use of Third-Party Integrations

Exkoo allows users to connect third-party services, including Facebook Lead Ads, with explicit user permission.

• You authorize Exkoo to access and process data from connected platforms solely to provide CRM functionality.
• You may disconnect third-party integrations at any time from your account dashboard.
• Exkoo is not responsible for changes, outages, or limitations imposed by third-party platforms.

5. User Responsibilities

You agree not to:

• Use Exkoo for any unlawful, fraudulent, or abusive purpose
• Violate any applicable laws or third-party platform policies
• Attempt to gain unauthorized access to the system or other user data
• Resell, sublicense, or misuse the platform without written permission

6. Data Ownership and Privacy

• You retain ownership of all data you submit or collect through Exkoo.
• Exkoo processes data solely to provide the service and as described in our Privacy Policy.
• We do not sell or share your data with third parties for advertising or marketing purposes.

7. Subscription and Payments

• Certain features of Exkoo may require a paid subscription.
• Fees, billing cycles, and payment terms will be displayed at the time of purchase.
• Failure to complete payment may result in suspension or termination of service.

8. Service Availability

While we strive to provide uninterrupted service, Exkoo is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.

9. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the platform.

You may stop using Exkoo at any time. Upon termination, access to the service and related data may be removed in accordance with our data retention policies.

10. Limitation of Liability

To the maximum extent permitted by law, WinStarIT and Exkoo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

11. Modifications to the Service or Terms

We may update these Terms from time to time. Continued use of Exkoo after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where WinStarIT operates.

13. Contact Information

If you have any questions regarding these Terms, please contact us: